As a flight attendant, you’re used to adapting to unforeseen situations at 35,000 feet, dealing with turbulence, and charming even the most difficult passengers. But when it comes to writing a flight attendant resume and looking for a new job, it feels like navigating a whole new kind of airspace.
Don’t worry, though—with a bit of guidance and enough good will, you’ll learn how to showcase your skills and experience in a way that will have hiring managers ready for an instant takeoff.
So sit back, relax, and let’s get your flight attendant resume ready for its next flight!
Key Takeaways
The chronological resume format is the best choice for the majority of candidates that are looking for a job in this field.
Having a catchy resume objective or summary will likely grab recruiters’ attention right away and get them to read the rest of the document.
Optional sections can help you include additional valuable information and infuse your resume with a healthy dose of personality.
A cover letter is a perfect way to supplement your resume and portray yourself as a diligent candidate right off the bat.
What Is the Right Format To Use for a Flight Attendant Resume?
There’s no single best way to format information on your resume that would work for every flight attendant. However, there are three proven methods that work best for the majority of candidates.
The most commonly used resume format out there is the chronological one. It places your most recent accomplishments front and center and lines up the rest backward from there. Such organization makes this format preferred by recruiters and parsable by ATS.
Two less frequently used formats are recommended for candidates under specific circumstances.
Entry-level applicants with little to no professional experience can take advantage of the functional resume format that makes skills the main section.
Flight attendants with vast professional experience, on the other hand, can use the combination format to show off their skills, like in the functional format, and then list important accomplishments related to each skill, like in the chronological format.
Resume Layout
After organizing information in your flight graduate resume, you need to make it visually pleasing, too. There are a few things to keep in mind when working on the layout of your resume:
Unless you have an extraordinary amount of experience, your resume should be one page long.
One-inch marginscombined with white space create a professionally-looking document.
Pick a legible and resume-friendly font such as Roboto or Calibri. Don’t go with overly stylized script fonts, as they look unprofessional and can be difficult to read.
Your text should be in the 10–12 pt font size,with 14–16 pt for headers.
What Sections Should a Flight Attendant Resume Contain?
Before we start adding specific information to our flight attendant resume, let’s find out what sections it should have.
Mandatory Sections
The main sections are must-haves, and they include:
Contact information
Resume summary or objective
Work experience
Education
Skills
Optional Sections
On top of that, there are many optional sections that can help you stand out among other candidates. Some of them include:
Awards & certifications
Languages
Hobbies & skills
Now that we know the basics, we can dive deeper into each of these sections to figure out how to get the most out of them. That way, you’ll be able to craft a strong resume from scratch with no prior experience.
However, if you don’t feel like starting from zero, you’re welcome to use our resume builder. It comes with preset sections where you just insert your details and you’re good to go. Not only that, but you can adjust the whole layout, change colors, and switch fonts with one click!
Flight Attendant Resume Contact Information
The contact information section is as clear-cut as its name suggests. It’s a purely functional part of your resume that should give recruiters essential details about you and ways to contact you should they like your resume.
Here’s what you can add to this part:
Your name
Professional title
Phone number
Email address
Optionally, you can also include a link to a relevant social media page—in most cases, it’s a LinkedIn profile. Also, you can disclose your location, but only if it’s required by the job ad or if you’re applying abroad. Even then, you should only add your city and state—there’s no need to provide your full home address.
Let’s see all that in practice:
Contact Information Example
Annette Gaffney
Flight Attendant
+ 860 896 7952
annettegaffney@example.com
Rockville, CT
linkedin.com/in/annettegaffney32
Flight Attendant Resume Objective or Summary
You should start your resume strong for optimal chances of success. That’s why you need a short and catchy introductory paragraph that highlights your key strengths, enticing recruiters to keep reading. This paragraph acts as a brief description of your flight attendant resume, and it comes in the form of a resume objective or summary.
Which one you’re going to write depends on the amount of professional experience that you have:
If you have little to no work history as a flight attendant, focus on your skills and career goals by writing a resume objective.
If you’re an accomplished professional, you should write a summary that emphasizes some of your most impressive professional achievements.
Flight Attendant Resume Objective
Even if you’re new to the field, you can write a compelling flight attendant resume objective by emphasizing your key skills. Additionally, you can make this section even more prominent if you highlight experiences from your previous positions and show how they can be relevant to a flight attendant job.
Here’s a good example:
Good Example
“Cordial and attentive restaurant host with 3+ years of experience working for a Michelin 3-star restaurant. Excellent communication and organizational skills. Proven ability to greet, seat, and manage every guest, achieving a 99.5% overall customer satisfaction score. Seeking an opportunity to leverage a positive and upbeat attitude with exceptional interpersonal skills to successfully fill the position of flight attendant at Air ABC.”
Compare it to a poorly written resume objective that offers no factual information:
Bad Example
“Entry-level flight attendant looking for their first job. Passionate about traveling, seeking to learn on the spot and quickly improve my skills.”
Flight Attendant Resume Summary
Now let’s see how you can encapsulate the highlights of your career in 2–4 sentences.
Here’s an example of an information-packed flight attendant resume summary that showcases the candidate’s extraordinary professional achievements:
Good Example
“Adaptable flight team leader with 10+ years of global travel experience. Notable achievements include resolving 100% of conflicts using de-escalation techniques and obtaining a 99.7% passenger satisfaction rating. Seeking to bring combined passion and experience to provide the highest quality service at XYZ Airlines.”
Remember to be precise and specific when talking about past accomplishments. Otherwise, you’ll end up with a forgettable resume summary like this one:
Bad Example
“Senior flight attendant with many years of experience looking for new challenges at your airline company.”
Flight Attendant Resume Work Experience
An easy way to prove to your potential employers that you’re good at your job is to show them some relevant past work endeavors you’re proud of.
General Tips
Let’s start by outlining the structure your work experience section should follow:
Your role
The company’s name and location
Your dates of employment
Notable achievements and results obtained
The key to making an outstanding work history section is getting the last part about your achievements and results right. What you want to do is highlight those instances where you truly excelled at what you do. Don’t focus on the everyday tasks and responsibilities that are common for most cabin crew members.
Instead, you should have 3–5 bullet points for each previous job that talk about the times you exceeded expectations or showcased your most valuable skills. What’s also important is to be precise and specific when talking about these accomplishments. This way, you’ll make them more substantial in the eyes of recruiters.
To help you achieve that, you should include precise numbers, statistics, and percentages in this section for quantification. Moreover, you can use memorable action verbs to make this part (and your whole resume) pop. Instead of stuffing your flight attendant resume with the usual terms such as “worked” or “made,” consider using some of the following power words:
Devised
Determined
Resolved
Collaborated
Coordinated
Flight Attendant With No Experience
Writing a flight attendant resume with no experience might seem like a daunting task. Regardless, you can still follow all the guidelines we previously discussed to create a compelling work history section.
The only difference is that you will leverage substitute activities, such as volunteer work, internships, or even other jobs that require a similar skill set as the flight attendant position.
Here’s an example where an entry-level candidate showcased their experience working as a customer support agent to demonstrate their potential:
Customer Support
Work Experience
Customer Support
Solution.io
Aurora, CO
July 2020–May 2022
Responded to an average of 51 customer inquiries per day via phone, email, and chat, obtaining a satisfaction rating of 98%.
Resolved complex customer issues with a high level of empathy, resulting in a 20% increase in customer retention rates.
Mentored new customer support agents on customer service best practices, resulting in a 50% reduction in new agent onboarding time.
Experienced Flight Attendant
Experienced flight attendants should aim for a balance between quantity and quality. You don’t want to fill your work experience section with every accomplishment that comes to mind, potentially diluting its overall value.
Instead, you should use the numbers and power words that we talked about to highlight key achievements that demonstrate your seniority.
Here’s a good example:
Senior Flight Attendant
Work Experience
Senior Flight Attendant
Skyhigh Airlines
Jacksonville, FL
April 2018–Current
Successfully managed over 100 flights per year, ensuring the safety and comfort of over 30,000 passengers.
Collaborated with the cockpit crew and ground staff to ensure timely departures, resulting in a 98% on-time departure rate.
Coordinated and facilitated international flights, ensuring compliance with immigration and customs regulations for over 50 countries.
Flight Attendant Resume Education Section
While your past work experiences and skills are important, showcasing a degree on your resume adds credibility to your competence. Having a high school diploma is generally enough, though you should list your highest degree.
Here are the details to include in your education section:
Your degree
The institution issuing it
Years of attendance
This is what that looks like in practice:
Education Section Example
Education
BA Communication
Miami Dade College, Miami, FL
2013–2017
Optionally, you can add notable achievements such as a high GPA (3.5 or above), relevant coursework, extracurricular activities, etc. That’s particularly important if you’re making a cabin crew resume for a fresher since you probably lack work experience, so you should emphasize your education and skills instead.
Flight Attendant Resume Skills
In combination with your work history and education, skills represent the foundation of your flight attendant resume. That means it’s rather important to recruiters, which is why you want to give them what they are looking for.
You can find out which skills are required by researching the job ad and the company. After that, it’ll be much easier to add a list of relevant skills to your flight attendant resume.
Moreover, you should demonstrate and substantiate your abilities by including them next to relevant accomplishments, making them concrete. The best sections for that would be your resume objective or summary and your work experience section.
Hard Skills
Some of the hard skills that flight attendants could add to their resumes are:
Inventory control
Plane evacuation protocols
Emergency procedures
Bridge maintenance
CPR
First aid
Intercom operation
Soft Skills
Highly valuable soft skills employers often look for include:
Communication
Flexibility
Stress management
Time management
Teamwork
Flight Attendant Resume Optional Sections
Many candidates may end up having similar qualifications displayed in the main sections of their resumes. That’s why it’s not uncommon for recruiters to make decisions based on optional sections.
Certifications & Awards
One of the best ways to show that you go above and beyond in your duties is to highlight relevant certifications and awards in your flight attendant resume. Both of these validate your skills and talent, so be sure to include them after all the mandatory sections.
Languages
Having in mind that flight attendants travel all over the world, knowing foreign languages is a rather valuable skill. You don't have to be a fluent speaker in order to add language to your resume. It’s enough to be able to hold a regular conversation. Still, you shouldn’t overestimate your abilities since they can be easily tested.
Hobbies & Interests
You can stand out from the other candidates by showing something personal and fascinating about yourself. Briefly talk about your hobbies and interests to show that you’re a passionate and exciting individual. Recruiters love to see a bit of personality in resumes!
Should You Submit a Cover Letter With Your Flight Attendant Resume?
A flight attendant cover letter can be an essential tool in the job-hunting process, yet many candidates overlook its importance. For this reason, you should definitely use it to show your dedication and desire to go the extra mile. Not only that, but you can personally address recruiters and include a call to action in your cover letter for increased chances of success!
Expert Tips for Creating a Flight Attendant Resume
Lastly, here are a few expert tips to help you get the most out of your flight attendant resume:
While soft, interpersonal skills are incredibly important for flight attendants, you shouldn’t add too many to your resume since most candidates will have similar lists. Furthermore, you should separate them from hard skills due to their vast differences.
If you have multiple previous jobs or degrees to add to your resume, you should do so in reverse-chronological order.
A cover letter is a great way to go into more detail about your skills and accomplishments. Don’t just repeat what you already said in your resume.
To adequately encapsulate the entire document in your resume objective or summary, it’s often best to write this section last.
It’s generally safe to save your flight attendant resume in PDF to preserve its formatting unless the job ad asks for another file format.
Closing Thoughts
As you can see, crafting a professional flight attendant resume is like preparing for takeoff. It requires attention to detail, a clear sense of direction, and the ability to stay calm under pressure.
Simply pack your skills and experience neatly and securely—just like those overhead bins—and you’ll be good to go. Your resume is your boarding pass to your dream airline job, and this article will help you make it fly!
