27+ Librarian Interview Questions & How to Answer Them

“I follow established cataloging standards, such as MARC records, when cataloging library resources and tailor the classification system based on the library standards.

In my previous role at Library X, for example, I used the Dewey Decimal System to organize materials, but I’m also familiar with the Library of Congress classification system, as I used it at Public Library Y.

Regardless of the classification system, I pay close attention to subject headings, keywords, author, and other details when organizing materials. I also regularly review all records for accuracy and update them as needed to ensure patrons can easily access both physical and digital library resources.”

“I’m familiar with Koha, PMB, Alma, and Evergreen. During a system transition from Evergreen to Alma in my previous role, I volunteered to help employees learn the new system by creating a simple step-by-step guide. And since I’ve worked with several integrated library systems in the past, I’m confident in my ability to adapt to new ones quickly.”

“I assist patrons in finding research materials by asking clarifying questions to understand their needs, the level of depth needed, and the challenges they’ve encountered while looking for materials, if any. If needed, I also help them learn how to navigate the library’s databases.

One time, for example, a university student seeking peer-reviewed sources approached me because they couldn’t find any credible academic articles online. Once I understood the requirements for their assignment, I guided them to an academic database and showed them how to filter results by peer-reviewed journals. They found several reliable sources for their research paper and later returned to the library to write their final thesis.”

“I would start by gaining a thorough understanding of the situation, which I’d achieve by listening attentively to the patron and reviewing their account. After hearing them out, I’d calmly explain the library’s overdue policy and possible options for resolving the situation.

In my previous role, I once faced an overdue book dispute. Upon reviewing the patron’s account, I identified an error on our end and corrected it immediately. To ensure the patron felt valued, I apologized and extended their borrowing period. This gesture left them satisfied, and they continued to use our library services.”

“I strive to handle conflicts calmly and find a solution that works for all parties involved and maintains a harmonious library environment.

For example, in my previous role, two staff members disagreed on how to organize a new book display, which created tension across the team and prevented us from working effectively. To resolve this situation, I asked each staff member to share their ideas and perspectives. We then decided to incorporate elements from both approaches, which left everyone satisfied and promoted a collaborative work environment.”

“I like to read both fiction and non-fiction. When it comes to fiction, I enjoy contemporary novels and romance, as these give insight into human nature and relationships.

Similarly, my favorite non-fiction genres are psychology and personal development because they help me understand my own and other people’s behavior, which I often find useful at work, too.

For example, the book “Crucial Conversations” by Patterson, Grenny, McMillan, and Switzler helped me learn how to communicate effectively in emotionally charged situations, including when mediating conflict between patrons or colleagues.”

“Yes, I have assisted in organizing several events, including local author meet and greets and a summer reading program for students.

However, what stood out most to me was a four-week workshop we held at Library Z. It was a staff initiative; we noticed that many older patrons struggled with digital literacy and resources, so we designed the workshop to address this challenge. My task was to find patrons who’d like to participate in the program and provide one-on-one support.

The workshop was a massive success, as we helped 10 patrons improve their digital literacy skills. After the workshop, 100% of them reported feeling significantly more confident in navigating online resources.

In fact, your commitment to promoting lifelong learning is what drew me to apply to your library in the first place. I’d be excited to have the opportunity to organize similar events to contribute to your mission.”

“I adjust my tone, pace, and approach to the patron’s age and needs. When teaching children to use library resources, for example, I use simple language and visual aids to facilitate the process. With seniors, I communicate slowly and patiently; if needed, I break down complex information into simple steps and provide clear explanations. Regardless of age, I encourage every patron to ask questions to ensure they feel supported during their visit.” 

1. What motivates you?

2. Tell me about yourself.

3. Why do you want to work here?

4. Where do you see yourself in five years?

5. What are your strongest skills as a librarian?

6. What online databases are you familiar with?

7. Why did you decide to pursue a career as a librarian?

8. In your opinion, what role do libraries play in communities?

9. How do you ensure accuracy when cataloging library resources?

10. Have you ever made a mistake at work, and how did you deal with it?

1. How would you promote library services?

2. How would you describe your management style?

3. How do you ensure compliance with library policies?

4. How do you handle conflicts among team members?

5. How do you delegate tasks between team members?

6. How would you handle a patron who violates library policies?

7. How do you measure success in library programs or services?

8. What strategies do you use to improve team morale and motivation?

9. Have you ever had to make a decision under pressure? If so, what was the outcome?

10. What do you see as the greatest challenge libraries face today? How would you address it?