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Customer service resume example & writing guide

Learn how to create a captivating customer service resume that will show off your skills and help you grab the attention of any hiring manager!
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  • 24 days
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Customer service resume in 3 easy steps

Reverse-chronological resume layout

1

Reverse-chronological resume layout

Use reverse-chronological format in your resume, highlighting recent job experiences, current skills and achievements.
ATS-friendly with skills as keywords

2

ATS-friendly with skills as keywords

Add a professional title and embed relevant skills as keywords in your resume for effective Applicant Tracking System (ATS) screening.
Action verbs and precise numbers

3

Action verbs and precise numbers

Boost your resume with action verbs for responsibilities and achievements, and quantify accomplishments for impact.
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Improve your customer service resume and get more interviews

Education and experience alternatives

List all degrees and diplomas, and if lacking in professional experience, highlight any internships or volunteer work to demonstrate your capabilities.

Relevant soft and hard skills inclusion

Research the job description to identify and include both hard and soft skills that are pertinent to the role, making your resume more tailored and relevant.

Unique and job-specific cover letter

Craft a distinctive cover letter that addresses the specific requirements of the job, complementing your resume for a more personalized application.

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